Modern Mississauga Media

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Rogers to compensate customers for 5 days of service after colossal service disruption

After a colossal service outage/interrruption, Rogers Communications claims it will compensate customers for five days’ worth of service that impacted phone, internet, TV and other services.

A company statement says“We have been listening to our customers and Canadians from across the country who have told us how significant the impacts of the outage were for them…we know that we need to earn back their trust, and as a first step, we will be crediting our customers with the equivalent of five days service.”

Is five days of compensation enough to keep customers on board, or is this not nearly enough, resulting in a possible mass cancellation?